Streamlining registration and the check-in process
Start with a simple registration workflow and invest in efficient on-site check-in systems. Reducing bottlenecks improves first impressions and lowers stress for staff and attendees.
Registration best practices:
- Use a reliable ticketing platform that supports mobile check-in, barcode scanning, and name lookup.
- Offer clear pre-event communications with QR codes, arrival instructions, and parking details.
- Stagger arrival times or provide multiple entry points for large events.
Day-of check-in checklist:
- Set up a staffed help desk for on-site changes and questions.
- Use laminated signage and color-coded badges to speed identification.
- Run a test check-in before doors open to confirm systems and Wi‑Fi.
Plan for contingencies like power loss or connectivity issues by having printed lists and pre-printed name badges where feasible. Training greeters and volunteers on common scenarios ensures a friendly and efficient process that leaves a positive first impression.