How should I manage vendor and supplier logistics?

Coordinating vendors for smooth delivery and setup

Vendor logistics are critical—late or underprepared suppliers can derail an event. Centralize communications and provide detailed timelines and access instructions.

Vendor management steps:

  • Create a vendor packet with site access, load-in schedules, parking, contacts, and power/internet details.
  • Set clear delivery windows and designate loading docks and storage areas.
  • Require proof of insurance and signed contracts with payment schedules and cancellation terms.

Onsite coordination:

  • Hold a vendors’ briefing before load-in day or the morning of the event.
  • Assign a vendor liaison who handles day-of questions and issues.
  • Use a staging area for equipment checks and pre-assembly.

Contingency planning:

  • Keep backup vendors or rental solutions for critical services like AV or catering.
  • Prepare extra power strips, cables, and basic tools for quick fixes.

Post-event:

  • Schedule coordinated load-out windows to prevent congestion.
  • Reconcile invoices promptly and gather vendor feedback for future improvements.

Clear documentation, a single point of contact, and strict schedules minimize confusion and ensure vendors deliver as expected.