How do ticket resale platforms work and are they safe?

Understanding ticket resale platforms and safety tips

Resale platforms connect buyers and sellers of event tickets. They can be an excellent source for sold-out events but carry risks that vary by platform and listing.

How resale platforms operate:

  • Sellers list tickets and set prices; buyers purchase through the platform.
  • Platforms may verify listings, offer guarantees, or provide buyer protections.
  • Some allow digital transfers; others require physical ticket exchange.

Safety considerations:

  • Use reputable platforms with verified seller programs and buyer guarantees.
  • Check the platform’s refund and guarantee policies for event cancellations or invalid tickets.
  • Inspect listing details: seat location, row, section, and any transfer restrictions.

Tips for safer buying:

  • Prefer platforms that offer guaranteed transfers or secure delivery.
  • Avoid off-platform payment requests; those bypass protections.
  • Confirm tickets are accessible in your preferred delivery method (mobile transfer, print-at-home).

Resales can be safe when you use established marketplaces and carefully read guarantees and transfer details. For high-value events, prioritize platforms that escrow payments and provide verification.